Legal & Policies
LAST UPDATED: MARCH 2026
CONTENTS
01

Terms of Service

These terms govern your use of Bastioneer services and products offered at bastioneer.com. By requesting a service, submitting a contact form, or purchasing a product, you agree to these terms.

Bastioneer is operated as a solo cloud infrastructure consultancy by Tony Flores, based in El Salvador. Services are provided to businesses and individuals worldwide.

By engaging with Bastioneer you confirm that you have the authority to grant access to the AWS or cloud accounts involved and that you are acting on behalf of your organization.

02

Services & Deliverables

Cloud Waste Audit — Free Summary

Upon request, Bastioneer will perform a read-only scan of your AWS account and deliver a summary card showing the number of resources scanned, which services contain waste, and an estimated monthly waste amount. This summary contains no resource IDs, account details, or remediation guidance.

Cloud Waste Audit — Full Report ($199)

The full report includes all findings from the scan with complete resource IDs, per-service cost breakdowns, severity rankings, and remediation recommendations delivered as a branded PDF within 48 business hours. The report reflects a point-in-time scan of your infrastructure.

Monthly Monitoring Retainer ($149/month)

Ongoing weekly scans of your AWS account with new waste flagged as it appears. A monthly summary report is delivered to your inbox. Either party may cancel the retainer with 7 days written notice to [email protected].

Terraform Templates

Digital downloads of production-ready Infrastructure as Code modules for common AWS architectures. Templates are delivered as downloadable files upon purchase. You are granted a non-exclusive license to use the templates in your own projects. Resale or redistribution of the templates is not permitted.

All services are provided as described. Bastioneer reserves the right to decline any engagement without explanation.

03

Account Access & Credentials

To perform cloud audits, clients provide Bastioneer with a read-only cross-account IAM role ARN. Bastioneer does not store, share, or retain client credentials beyond the duration of the engagement.

The client is solely responsible for ensuring that granting access to Bastioneer complies with their organization's internal policies and any applicable regulations.

04

Limitations & Disclaimers

Bastioneer audit reports reflect the state of your infrastructure at the time of the scan. Cloud environments change continuously and findings may become outdated after delivery.

To the maximum extent permitted by applicable law, Bastioneer's total liability for any claim arising from services shall not exceed the amount paid for the specific service in question.

05

Privacy Policy

Bastioneer takes your privacy seriously. This section explains what data is collected, how it is used, and how it is protected.

What we collect

When you submit the contact form on bastioneer.com, we collect your name, company email address, company name, and the service you expressed interest in. This information is used solely to respond to your inquiry.

How we use it

Infrastructure

The bastioneer.com website is hosted on AWS S3 and served through Cloudflare. Contact form submissions are processed via AWS Lambda and AWS SES. Cloudflare may collect standard web analytics data such as IP addresses and browser information as part of its security and performance services.

Data retention

Contact form submissions are retained only as long as necessary to fulfill the requested service. You may request deletion of your data at any time by emailing [email protected].

Bastioneer does not use cookies beyond what Cloudflare sets for security purposes. No tracking pixels, advertising scripts, or analytics platforms are used on this site.

06

Refund Policy

All Bastioneer products and services are non-refundable once delivered or downloaded. This applies to:

If you believe there has been an error in your order or a technical issue prevented delivery, contact us at [email protected] within 7 days of purchase and we will review the situation on a case by case basis.

Bastioneer is a solo operator committed to delivering quality work. If something went wrong on our end, we will make it right.

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